How a Windsor auto parts supplier cut freight costs 12% and hit 98% on-time - in 90 days.
Annual transportation cost savings through lane optimization and mode selection.
Up from 91% with their previous broker - achieved within 90 days.
18 consecutive months with zero production delays from freight.
The Challenge
A mid-size automotive parts supplier in Windsor, Ontario was struggling with their cross-border freight. Their national broker couldn't handle the complexity of JIT delivery schedules, customs compliance, and the time-sensitivity of auto production lines.
Missed deliveries meant missed production windows at OEM assembly plants in Michigan. At 91% on-time delivery, they were bleeding money in expedited shipments and penalty fees. Their logistics manager spent more time chasing loads than managing strategy.
The Solution
Varstar's Detroit-based team took over their cross-border freight in stages - starting with the highest-priority lanes between Windsor and three Michigan assembly plants.
The Result
Within 90 days, on-time delivery jumped from 91% to 98%. The client's logistics manager went from fighting fires to focusing on strategic initiatives. Annual freight spend dropped 12% through lane optimization - without changing service levels.
18 months in, they haven't missed a single production window.
"Cross-border shipping used to be our biggest headache. Varstar's Detroit team made it seamless. We haven't missed a production window in 18 months."
— VP Supply Chain, Automotive Parts Supplier, Windsor
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